Family Owned & Operated — Since 1955

Water Heater Repair Services in Hudson, Baldwin and Greater St. Croix Area

Water heaters play an essential role in our daily lives, providing us with hot water for showering, washing dishes and doing laundry. However, like any other household appliance, they are prone to breakdowns and malfunctions. Dealing with a broken water heater can be frustrating, especially when it happens unexpectedly.

That’s why knowing how to troubleshoot and repair common issues can save you time, money and the hassle of waiting for a professional plumber. In this guide, we will cover everything you need to know about water heater repair, including common problems, DIY solutions, when to call a professional and tips on preventing future issues.

Remember to consult with a professional for any major issues and seek their help for proper installation, maintenance, and repairs. Contact Boldt’s Plumbing & Heating for all your water heater needs in the Hudson, Baldwin, and Greater St. Croix area. Our experienced team will provide quality services and helpful recommendations to keep your water heater running smoothly.

Water Heater Brands We Carry

Follow the links below to learn more about brands we install. Or visit our Specials/Financing page for more information.

Water Heater Brands We Service

We service all major brands of water heaters and tankless water heaters including Bradford White, A.O. Smith, Eemax, Navien, NTI, Rheem, Richmond, Rinnai, Kenmore, Bosch, American water heaters, Whirlpool, Ecosmart

Why Issue arises?

Water heaters are designed to last for several years, but like any other appliance, they can develop issues due to wear and tear, lack of maintenance or improper installation. Some common reasons why water heater problems occur include:
Over time, minerals and sediments can accumulate at the bottom of the tank, reducing its efficiency and causing corrosion. When the heating element fails to heat up properly, it may be due to a faulty thermostat or a burned-out element. A leak in your water heater can stem from a damaged tank, loose connections or excessive pressure.
Also, if your water heater is making strange noises or producing discolored water, it could be a sign of a more serious issue. Plus, if your water heater is not sized correctly for your household’s needs or has been poorly installed, it can lead to frequent breakdowns and inefficiency. Understanding the root cause of the problem can help you determine the best course of action for repair.

Enter information below and we will get back to you (8am-5pm, Monday-Friday) If you have an Emergency please call or text 715-386-4445.

A Complete Guide to Troubleshooting Common Water Heater Problems

There are a few common issues that homeowners may encounter with their water heaters. Knowing how to identify and troubleshoot these problems can save you time, money and the inconvenience of being without hot water.

No hot water

One of the most common problems with water heaters is the lack of hot water. This can be frustrating, especially if you’re expecting a warm shower or need to do dishes. Before calling in a professional, there are a few things you can check to troubleshoot this issue.
Firstly, make sure that your water heater is receiving power. Check the circuit breaker and make sure it hasn’t tripped. If the breaker has tripped, reset it and see if that solves the problem.
If your water heater is electric, check the heating element to see if it’s functioning properly. You can do this by turning off the power supply and using a multimeter to test for continuity. If there is no continuity, then the heating element will need to be replaced.
If your water heater is gas, the issue could be with the pilot light. Make sure it is lit and if not, try relighting it according to the manufacturer’s instructions. If none of these solutions work, it may be a sign of a more serious issue that requires professional attention.

Inadequate Hot Water

If you’re running out of hot water faster than usual or not getting enough hot water at all, there could be a few reasons for this issue. One common cause is a faulty thermostat that is not accurately reading the temperature and turning off the heating element too soon. You can test this by adjusting the thermostat to a higher setting and seeing if that produces more hot water.
Another possible cause is a buildup of sediment in the tank, reducing its capacity to hold hot water. This can be solved by flushing out the tank to remove any accumulated debris. Additionally, if you have recently added new appliances or fixtures that require a lot of hot water, your current water heater may not be able to keep up with the demand. In this case, consider upgrading to a larger capacity water heater.
If neither of these solutions solves the issue, it could be due to a malfunctioning heating element or a leak in the tank. It’s best to call a professional for further diagnosis and repair.

Strange Noises

It is not uncommon for water heaters to make some noise while heating up water, but if you start to notice unusual sounds such as popping or banging, it could be a sign of a buildup of sediment in the tank. This can cause the water heater to work harder and less efficiently, leading to higher energy bills.
To fix this issue, you can flush out the tank to remove any sediment buildup. If the noise persists, it could be a sign of a more serious issue such as a leaking tank or a malfunctioning heating element. In this case, it is best to call a professional for repair.
Additionally, if you hear a high-pitched whining noise coming from your water heater, it could be due to mineral deposits on the heating element. You can try descaling the element with a mixture of vinegar and water to remove these deposits and improve its efficiency.

Leaks

A leaky water heater is not only an inconvenience but also a potential hazard. If you notice water pooling around your water heater, it’s important to act quickly to prevent further damage or safety hazards. In most cases, the leak is caused by a damaged tank that needs to be replaced.
However, before assuming the worst, check all the connections and valves on your water heater to make sure they are not loose or damaged. Sometimes, a leak can be fixed by simply tightening or replacing a valve. If you don’t see any immediate issues with the connections, it’s best to call a professional for further inspection and repair.
It’s also important to regularly check for leaks on your water heater as they can indicate larger underlying issues that need to be addressed. Ignoring leaks can lead to more significant damage and potentially costly repairs in the future.

Discolored or Smelly Water

If your water is coming out of the faucet with a strange color or smell, it could be a sign that your water heater needs attention. This issue is often caused by sediment buildup in the tank, which can not only affect the quality of your water but also decrease the efficiency of your water heater.
To fix this issue, you can flush out the tank to remove any accumulated debris. If the problem persists, it could be due to a corroded anode rod that needs to be replaced. The anode rod is responsible for attracting corrosive elements in the water and protecting the tank from rusting.
In some cases, discolored or smelly water can also be caused by bacteria growing in the tank. This can happen if the water heater is not being regularly maintained and cleaned. If you suspect this may be the cause, it’s best to call a professional for further inspection and cleaning.

Pilot Light Won't Stay Lit

If you have a gas water heater, the pilot light is an essential component that needs to stay lit in order for your water heater to function properly. If you notice that the pilot light keeps going out, there could be a few possible causes.
One common issue is a faulty thermocouple, which is responsible for sensing when the pilot light is on and allowing gas flow to the burner. A damaged or dirty thermocouple can prevent the pilot light from staying lit, so it may need to be replaced or cleaned.
Another possible cause is a draft blowing out the pilot light. Make sure all windows and doors are closed when attempting to relight the pilot light. If drafts continue to be an issue, consider installing a wind guard around the water heater. If these solutions don’t work, it could be an issue with the gas supply or a malfunctioning control valve. It’s best to call a professional for further inspection and repair.

Temperature Fluctuations

If your water heater is having trouble maintaining a consistent temperature, it could be due to a faulty thermostat or heating element. A thermostat that is not properly calibrated can cause the water to be either too hot or too cold.
To fix this issue, you can try resetting the thermostat and adjusting it according to the manufacturer’s instructions. If the problem persists, it could be a sign of a malfunctioning heating element that needs to be replaced.
Additionally, if you have an older water heater, temperature fluctuations may occur as a result of sediment buildup in the tank. Flushing out the tank can help remove this debris and improve the efficiency of your water heater. It’s recommended to regularly flush out your tank every 6-12 months to prevent these issues. If flushing does not resolve the problem, it’s best to call a professional for further inspection and repair.

High Energy Bills

If you notice a sudden increase in your energy bills, it could be a sign that your water heater is not functioning efficiently. This can be caused by various issues such as sediment buildup, leaks, or a malfunctioning heating element.
To address this issue, try flushing out the tank to remove any accumulated debris and improve efficiency. You can also check for any visible leaks and have them repaired to prevent further energy waste.
If these solutions do not lower your energy bills, it’s best to call a professional to inspect the water heater and identify the underlying cause. They can also provide recommendations on how to improve its efficiency, such as upgrading to a more energy-efficient model or installing insulation around the tank. Regular maintenance of your water heater can also help prevent high energy bills in the future.

Why Regular Maintenance is Important

Regular maintenance of your water heater is crucial for ensuring its efficiency and longevity. Ignoring small issues can lead to larger and more costly problems in the future.
By regularly flushing out the tank, checking for leaks, and addressing any necessary repairs, you can prevent sediment buildup, reduce energy waste, and improve the overall performance of your water heater. This not only helps save money on energy bills but also extends the lifespan of your water heater.
Additionally, regular maintenance can help identify any potential hazards such as gas leaks or faulty components that could pose a safety risk. It’s recommended to schedule annual maintenance with a professional to thoroughly inspect and clean your water heater to ensure its safe operation.
Also, regular maintenance can help identify when it’s time to replace your water heater. On average, a water heater can last 8-12 years, but with proper maintenance, it may last even longer. A professional can assess the condition of your water heater and recommend when it’s time for a replacement before it completely breaks down.
Investing in regular maintenance not only helps save money and prevent potential hazards but also ensures your household always has access to hot water when needed. Make sure to keep up with regular maintenance for a well-functioning and efficient water heater.

Does Size Matter?

When it comes to water heaters, size does matter. The size of your water heater should be based on the needs of your household and the amount of hot water used daily.
If you have a larger household or frequently use large amounts of hot water, a larger capacity water heater is recommended to ensure an adequate supply. On the other hand, a smaller household or lower hot water usage may only require a smaller capacity water heater.
Choosing the right size also affects energy efficiency. A larger water heater means more energy is needed to heat up the water, while a smaller one can be more efficient in terms of energy consumption. It’s important to consider your household’s needs and find the balance between having enough hot water and minimizing energy waste.
Consult with a professional to determine the appropriate size for your water heater based on your household’s needs and budget. It’s also recommended to regularly monitor hot water usage and make adjustments as needed to optimize efficiency.

Tips for Maintaining a Healthy Water Heater

To keep your water heater functioning efficiently and prevent potential issues, here are some tips for maintaining a healthy water heater:

  1. Regularly flush out the tank to remove sediment buildup.
  2. Check for leaks and have them repaired promptly.
  3. Inspect the thermostat and heating element regularly for proper calibration.
  4. Install insulation around the tank to improve energy efficiency.
  5. Schedule annual maintenance with a professional for a thorough inspection and cleaning.
  6. Monitor hot water usage and adjust as needed to optimize efficiency.
  7. Consider upgrading to a more energy-efficient model if your current one is old or inefficient.
  8. Keep the area around the water heater clear of debris and flammable materials.

By following these tips, you can ensure your water heater remains in good condition and provides reliable hot water for your household. Don’t neglect regular maintenance and address any issues promptly to avoid costly repairs or replacements in the future.

Why Professional Help is always Recommended

While some minor maintenance tasks can be done by homeowners, it’s always recommended to seek professional help for any major issues with your water heater.

Professionals have the necessary knowledge, experience, and tools to accurately diagnose and repair any problems with your water heater. They can also provide guidance on proper maintenance and when it’s time for a replacement.

Attempting to fix complex issues on your own may lead to further damage or safety hazards. It’s also important to note that tampering with a water heater without the proper knowledge and training can void its warranty.

Save time, money, and potential dangers by seeking professional help for any major issues with your water heater. Make sure to choose a reputable and licensed company for all your water heater needs. Proper maintenance and timely repairs by professionals can ensure a healthy and efficient water heater for years to come.

Contact Boldt's Plumbing & Heating for All Your Water Heater Needs

We at Boldt’s Plumbing & Heating are dedicated to providing high-quality and reliable services for all your water heater needs. Whether you need maintenance, repairs, or installation services in the Hudson, Baldwin, and Greater St. Croix area, our team of professionals is here to help.

With over 70 years of experience in the plumbing and heating industry, we have the knowledge and expertise to handle any water heater issue. Our licensed technicians are trained to work with various water heater systems, including conventional tank and tankless systems, mini-tank, heat pump, and boiler systems.

We provide our services to Domestic, Water Recirculation, Boiler and Hydronic Heating Systems, On-Demand or Tankless, Heat Pump, Electric Water Heater, Natural Gas or Propane Gravity Vent Water Heater, Natural Gas or Propane Power Vent Water Heater, and Mini-tank and Mini-recirculating systems.

We also offer inspection services to help you determine the best water heater system for your home or business. Our team will provide honest recommendations and affordable options that fit your budget.

So call now at BALDWIN: 715-684-3378 or HUDSON: 715-386-4445 to schedule an appointment with our team of experts. You can also visit our website for more information about our services and financing options.

Heather Lacke
Heather Lacke
2024-06-19
My a/c wasn’t working and Jared was dispatched within 24 hours to assess my issue. Professional and thorough assessment of my problem and good guidance and information when I asked him about a replacement unit. I need a new a/c, but I trust Boldts for their recommendations, service and technician knowledge and expertise.
Rebecca Oeltjen
Rebecca Oeltjen
2024-06-12
Jared came in a timely manner. He tuned up my AC unit for the summer. Very friendly.
Julie Mullikin
Julie Mullikin
2024-06-11
Ted installed a heating duct in a room that didn't have one. Since this room will be for my new grandson it was pretty important to have done. He was friendly and knowledgeable and had it done in two hours, I am super pleased with the quality of work and I highly recommend Boldt!!
Carol Nelson
Carol Nelson
2024-05-31
Jared was friendly and professional. He did the job he came out to do. He explained things to me and answered my questions without being in a rush. Definitely will use Boldt's Plumbing and Heating in the future.
Staci Stone
Staci Stone
2024-05-30
Jared's expertise is truly astounding. He not only answered all of my questions with confidence, but he also went above and beyond by patiently guiding me through each and every step that he took. His dedication to ensuring that I fully grasped the situation with my unit was truly heartwarming. Jared's exceptional service has left me in awe, and I cannot recommend him highly enough. I am beyond grateful to have found him, and I wholeheartedly pledge to remain a loyal customer of Boldts. Jared's passion for his work shines through in every interaction, and it is evident that he truly cares about his clients.
Candace Springsteen
Candace Springsteen
2024-05-30
Jared was friendly and efficient. We have and will continue to recommend Boldt's to our friends and family
Janis Bock
Janis Bock
2024-05-24
On time and no problems. Nice job!
tara n
tara n
2024-05-22
Love working with Boldt. They are very responsive and never try to up sell. Jared took care of my broken AC in very little time and was super to my somewhat obnoxious dog. Will definitely call for future needs!
kari stinson
kari stinson
2024-05-20
Timely service. Honest recommends for repair. Trustworthy & Friendly!

FAQs

How can regular water heater maintenance prevent a malfunctioning water heater?
Regular water heater maintenance is essential to ensure your gas or electric water heater remains in optimal working condition. A well-maintained water heater is less likely to experience issues such as a malfunctioning heating element or pressure relief valve problems. Maintenance tasks, such as flushing the tank through the drain valve to remove sediment, checking the condition of heating elements, and testing the pressure relief valve, can extend the lifespan of your water heater and maintain a consistent hot water supply.
What are the common signs of a faulty heating element in electric water heaters?
Common signs that indicate a faulty heating element in electric water heaters include a lack of hot water, insufficient hot water supply, or inconsistent water temperatures. If you notice these issues, it’s possible one or both heating elements have failed and need replacement to restore your water heater’s functionality.
Why is my gas water heater producing inconsistent water temperature?
Inconsistent water temperatures from your gas water heater could be caused by several issues, including a malfunctioning thermostat, a partially closed gas valve, sediment buildup affecting the heating process, or issues with the pressure relief valve. Identifying and addressing the underlying problem is crucial for restoring consistent heating performance.
How do I safely inspect the pressure relief valve on my water heater?
Inspecting the pressure relief valve on your water heater is an important safety measure to prevent potential overpressure conditions that could lead to leaks or explosions. To safely inspect the valve, ensure the power supply (for electric water heaters) or gas supply (for gas water heaters) is turned off. Locate the valve, usually found at the top of the unit, and gently lift the lever to release a small amount of water into the discharge tube.
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